We pride ourselves in providing excellent customer care to ensure your backup is working optimally. Our helpdesk will assist you on line, with configuring you first backup and continue to provide phone or email support as required. Backup logs are checked daily by our staff which help us to identify and resolve any issues with your backup.

Self support is available through our detailed knowledgebase articles. Click here to access them.

Click here to download standing order mandate

Click here to view the FAQ (frequently asked questions)

Click here to view the speed analysis of backups over different internet lines

Support Telephone +44 (0) 845 094 1301


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